We understand how important every Phlex item is to you, and we strive for perfection in every order. However, if you believe an item is missing from your shipment, please follow these steps.
- Double-check the packaging: Sometimes, items may be packed separately to prevent damage.
- Review your order confirmation: Ensure the missing item was included in your order.
- Contact us: Reach out to our customer service team with your order details, and we’ll assist you promptly.